Giving Effective Feedback Means Knowing When Not to Give It

It was prolific writer and British Baptist preacher, Charles Haddon Spurgeon, who first wrote, “If you want a thing well done, do it yourself.”

Little did he know that his remark would resonate painfully inside the heads of managers worldwide who have been charged with delegating responsibilities, despite their gnawing feeling that that task would be done better if they could just do it themselves.

But, alas, divvying up and assigning the work to direct reports is core to the role of manager, which means that giving feedback on the work that has been delegated is core to the role as well. Feedback typically comes in three flavors.

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