The One Crucial Conversation Every Manager Should Be Having (But Probably Isn’t)

“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.” — Management expert Tom Northup

Whether you have a manager, are a manager, or both, you know that on many days, you barely have time to eat lunch — let alone set a course of organizational change. And when time, energy and resources are limited, we tend to default to the kind of managerial tasks, activities and conversations that we’ve always engaged in. So it’s not surprising that we get the outcomes we’ve always gotten.

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