Wow. Ouch. Thanks: How to Hear Feedback Without Fighting It

Last week, my 12-year-old daughter Sophie was talking to me excitedly about her upcoming cross-country running meet at school. As I was listening (ok, half-listening), I suddenly remembered that I hadn’t told her what time I would be meeting her at the race. “Oh, by the way, Sophie,” I began. But that’s as far as I got. As soon as those words were out of my mouth, my daughter looked me straight in the eye and said, “You know, Mom, you have a habit of interrupting me. That really bothers me. I hope you don’t do that to your coaching clients.”

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