10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a […]

How to Get a Standing Ovation

First let us ask, have you ever actually gotten one? We’ll bet it was a memorable moment in your life if you did. (And we’d love to hear about it.) But we’re thinking that most people have only seen others getting one: actors in a theatrical performance, concert performers, State of the Union address givers […]

Your, Um, Filler Words Are, Like, Killing Your Credibility. Here’s How to, Uh, Fix This in 4 Weeks

It doesn’t matter how elegantly your PowerPoint presentation flows, how artfully you can field difficult questions, or how perfectly balanced your mix of statistics and stories is. If you’re filling your delivery with filler words like “um”, “uh”, “like”, “right”, “so” or “you know”, you’re wasting valuable air time, undermining your professional credibility, and giving your listeners multiple opportunities to tune […]

The Presenter as Storyteller (Part 2)

In our last article (“Can a Good Story Save a Boring Presentation?”), we suggested that you try to add stories to enliven otherwise dull, data-driven technical and financial presentations (the kind where the audience wants “Just the facts, ma’am”). Individual stories about the folks who actually produced the data you’re reporting on can be a […]