How Anyone Can Tell a Story like J.K. Rowling

Top business schools ranging from Columbia to Wharton teach storytelling as a way to prepare leaders to deliver compelling, persuasive messages that appeal to both heads and hearts. Firms ranging from KMPG to Deloitte now couple candidate recruitment with storytelling, and companies like Nike and Disney include “storytelling skills” among other qualifications for open jobs.…Continue reading How Anyone Can Tell a Story like J.K. Rowling

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a…Continue reading 10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Your, Um, Filler Words Are, Like, Killing Your Credibility. Here’s How to, Uh, Fix This in 4 Weeks

It doesn’t matter how elegantly your PowerPoint presentation flows, how artfully you can field difficult questions, or how perfectly balanced your mix of statistics and stories is. If you’re filling your delivery with filler words like “um”, “uh”, “like”, “right”, “so” or “you know”, you’re wasting valuable air time, undermining your professional credibility, and giving your listeners multiple opportunities to tune…Continue reading Your, Um, Filler Words Are, Like, Killing Your Credibility. Here’s How to, Uh, Fix This in 4 Weeks

The Biggest Mistake You’re Making When Generating Ideas

When you hear the word “innovation“, you probably picture thought leaders like Elon Musk (Tesla), Steve Jobs (Apple), or Sheryl Sandberg (Facebook/The “Lean In” movement.) You also likely think about the ability to generate big, bold, brilliant ideas–not just once, but as a regular practice. You may also be comparing yourself to your colleagues who seem…Continue reading The Biggest Mistake You’re Making When Generating Ideas

How to Grab Your Audience’s Attention, Immediately

Steve Jobs once commented, “People who know what they’re talking about don’t need PowerPoint.” Whether that’s a slight exaggeration or a big one, it is true that most of our sales pitches and presentations rely heavily on visual aids and collateral. These can be a crutch for those of us who might not know our…Continue reading How to Grab Your Audience’s Attention, Immediately

10 Reasons You’re Talking Too Much, and What to Do About It

Whether you think of yourself as Chatty Charlie, Reserved Rebecca or someone in between, chances are you have experienced the power of saying more with less. If you’ve ever worked in an office where someone stage-whispered “layoffs are coming” across the cubicle farm, you’ve felt the panic that rises from three words. You may have…Continue reading 10 Reasons You’re Talking Too Much, and What to Do About It

‘I’m Sorry’ Can Undermine Your Career. Here’s What to Say Instead

We all make mistakes. From minor ones like mispronouncing someone’s name (which, depending on the person, could be a big deal) to major ones like making an expensive misguided hire, every single one of us can remember the workplace errors we’ve made that are cringe-worthy for ourselves, and painful for others. For those of us with a conscience and…Continue reading ‘I’m Sorry’ Can Undermine Your Career. Here’s What to Say Instead

3 Tips for Presenting in English When You’re Not a Native Speaker

As a coach and international business school instructor, I have worked with hundreds of current and future leaders who are accomplished, bright, and capable — and who quickly lose their confidence and competence when making business presentations. For a subset of these leaders — those who need to present in English when it isn’t their…Continue reading 3 Tips for Presenting in English When You’re Not a Native Speaker