In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy” […]

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a […]

Want to Be a Master Networker? Stop Making Boring Introductions and Do This Instead

Whether you’re hosting a conference, mingling at a networking event, or leading your team through a presentation to a new client, there’s one step that’s inevitable: introducing people to one another.  If you’re like most busy professionals, your introductions of your colleagues and clients feel perfunctory, are unplanned, and come across as either terse or […]

How to Tell Your Boss He’s Wrong

In the heartbreaking and heartwarming 1987 romantic comedy Broadcast News, Holly Hunter plays Jane Craig, a television producer with an unshakeable commitment to being right. In a heated exchange during layoffs, network executive Paul Moore remarks to her: “It must be nice to always believe you know better, to always think you’re the smartest person […]