3 Mistakes Managers Make During One-on-One Meetings

The late, great fashion designer Karl Lagerfeld once remarked, “I don’t do meetings.” And if you were Karl Lagerfeld, you didn’t have to. For the rest of us, however, meetings are a part of getting work done, even if they often feel like an interruption of our real work. No matter what you think of meetings in general, having regular, focused, and productive one-on-one conversations […]

Difficult Person Driving You Nuts? Here Are 3 Strategies to Try If You’ve Tried Everything Else

Working with a difficult person (and, often, more than one) is as expected in the workplace as attending pointless meetings. We’ve all desperately tried to get a colleague tobehave better, like the one who complains every time a change is announced, or who nitpicks at every detail in your presentation, or who completely withdraws when given […]

3 Things That Women Say Yes to that Undermine their Impact at Work

Most of us hope that our colleagues and bosses see us as helpful. Helping in the workplace has been recognized as an important and desirable organizational behavior for decades, from both an interpersonal relationship perspective as well as a business productivity perspective. When we’re helpful, we contribute positively to the social and emotional fabric of the company, as well as to […]

3 Things to Do Immediately After an Argument at Work

Author and business leader Margaret Heffernan once remarked, “For good ideas and true innovation, you need human interaction, conflict, argument, debate.” Nevertheless, many of us would rather not engage in conflict, argument or debate (and maybe even avoid human interaction altogether). We work hard to minimize interpersonal tension, avoid disagreements, and even stay quiet in the face of differences of opinion […]

In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy” […]

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a […]