3 Things to Do Immediately After an Argument at Work

Author and business leader Margaret Heffernan once remarked, “For good ideas and true innovation, you need human interaction, conflict, argument, debate.” Nevertheless, many of us would rather not engage in conflict, argument or debate (and maybe even avoid human interaction altogether). We work hard to minimize interpersonal tension, avoid disagreements, and even stay quiet in the face of differences of opinion…Continue reading 3 Things to Do Immediately After an Argument at Work

Why the Most Successful Leaders Don’t Care About Being Liked

There’s nothing wrong with wanting to be liked at work. According to Tim Sanders, author of The Likeability Factor: How to Boost Your L-Factor and Achieve Your Life’s Dreams when your colleagues, direct reports and bosses like you, you have a better chance of getting promoted, being assigned special projects that interest you, having people go above and beyond for…Continue reading Why the Most Successful Leaders Don’t Care About Being Liked

Staying Calm All the Time Can Actually Hurt Your Career. Here’s Why

When we think about effective leaders, many of us picture someone who is calm, cool, and collected under stressful conditions. We envision someone who is reliably even-keeled in the best of times and the worst of times, who can assuage anxiety with a placid demeanor during change and transition and is unruffled when others are in a frenzy. But…Continue reading Staying Calm All the Time Can Actually Hurt Your Career. Here’s Why

In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy”…Continue reading In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a…Continue reading 10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

The Biggest Mistake You’re Making When Generating Ideas

When you hear the word “innovation“, you probably picture thought leaders like Elon Musk (Tesla), Steve Jobs (Apple), or Sheryl Sandberg (Facebook/The “Lean In” movement.) You also likely think about the ability to generate big, bold, brilliant ideas–not just once, but as a regular practice. You may also be comparing yourself to your colleagues who seem…Continue reading The Biggest Mistake You’re Making When Generating Ideas

10 Reasons You’re Talking Too Much, and What to Do About It

Whether you think of yourself as Chatty Charlie, Reserved Rebecca or someone in between, chances are you have experienced the power of saying more with less. If you’ve ever worked in an office where someone stage-whispered “layoffs are coming” across the cubicle farm, you’ve felt the panic that rises from three words. You may have…Continue reading 10 Reasons You’re Talking Too Much, and What to Do About It

‘I’m Sorry’ Can Undermine Your Career. Here’s What to Say Instead

We all make mistakes. From minor ones like mispronouncing someone’s name (which, depending on the person, could be a big deal) to major ones like making an expensive misguided hire, every single one of us can remember the workplace errors we’ve made that are cringe-worthy for ourselves, and painful for others. For those of us with a conscience and…Continue reading ‘I’m Sorry’ Can Undermine Your Career. Here’s What to Say Instead

How to Solicit Negative Feedback When Your Manager Doesn’t Want to Give It

In my role as a leadership coach, I consistently hear my clients say that they crave negative feedback from their managers in order to improve in their jobs, grow their careers, and achieve better business results. However, when it comes to soliciting negative feedback, they find that their managers would rather dismiss, deny, or delay…Continue reading How to Solicit Negative Feedback When Your Manager Doesn’t Want to Give It

Are You Working With a Bully? Here’s How to Keep Your Cool Without Losing Your Dignity

We all have to work with difficult people. That’s a fact of life — and work. And one person’s difficult person isn’t necessarily another’s. You might experience Analytical Amy as challenging to work with because she slows every single process down in order to make sure every detail is correct, but your boss is eternally…Continue reading Are You Working With a Bully? Here’s How to Keep Your Cool Without Losing Your Dignity

How to Turn a Conflict With Your Co-Worker Into a Calm Conversation

Have you ever had a conflict with a co-worker? Of course you have. If your company employs more than one person, workplace conflict is inevitable. And even if you’re a sole proprietor, you’re going to have challenges with clients, vendors, industry colleagues and others. Unless you only surround yourself with people who think, speak and work…Continue reading How to Turn a Conflict With Your Co-Worker Into a Calm Conversation

Want to Be a Master Networker? Stop Making Boring Introductions and Do This Instead

Whether you’re hosting a conference, mingling at a networking event, or leading your team through a presentation to a new client, there’s one step that’s inevitable: introducing people to one another.  If you’re like most busy professionals, your introductions of your colleagues and clients feel perfunctory, are unplanned, and come across as either terse or…Continue reading Want to Be a Master Networker? Stop Making Boring Introductions and Do This Instead