The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

Nobody likes giving negative feedback or delivering potentially disappointing news to a direct report. And while many individual contributors know that they actually need negative feedback to get better at their jobs, they typically don’t relish the idea of finding out that they’re falling short of expectations. Nevertheless, negative feedback– when delivered carefully and thoughtfully– can help individuals and teams course correct,…Continue reading The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

How to Bring Up the Elephant in the Room Without Losing Your Courage (or Your Job)

A typical work day for most of us is filled with conversations. Managers and direct reports discuss what work needs to be accomplished, by when, and what success should look like. Colleagues talk about the impact that recent changes are having on their roles and their teams. Leaders articulate their vision for the company’s future, and how to…Continue reading How to Bring Up the Elephant in the Room Without Losing Your Courage (or Your Job)

30 Workplace Situations That Lead to Conflict (and What to Do About Them)

Having conflict at work is inevitable. With all of us managing so many competing priorities, negotiating limited resources, and aiming to be both tactical and strategic, it’s amazing that any work gets done at all. And despite the fact that so many situational, organizational, and systemic issues in our companies contribute to our stress, we tend to…Continue reading 30 Workplace Situations That Lead to Conflict (and What to Do About Them)

3 Ways to Be a More Approachable Leader

You’re busy. You’re stressed. You’re overworked and under-resourced. It’s one thing to feel that way. It’s another thing to share those feelings with your colleagues honestly, openly, and without blaming others. Neither of those will likely undermine your impact and credibility as a leader. What will? Acting out on these feelings in a way that makes others reluctant, or even…Continue reading 3 Ways to Be a More Approachable Leader

Come Out, Come Out, Wherever You Are (We See You Hiding Behind that Lectern)

We were amused to read in the Albuquerque Journal that the new governor of New Mexico, Michelle Lujan-Grisham (described as “diminutive” by the Journal), joked in her inaugural speech that one of her first acts as governor would be to order all lecterns in New Mexico to be lowered. This got us thinking about how…Continue reading Come Out, Come Out, Wherever You Are (We See You Hiding Behind that Lectern)