In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy” […]

How Anyone Can Tell a Story like J.K. Rowling

Top business schools ranging from Columbia to Wharton teach storytelling as a way to prepare leaders to deliver compelling, persuasive messages that appeal to both heads and hearts. Firms ranging from KMPG to Deloitte now couple candidate recruitment with storytelling, and companies like Nike and Disney include “storytelling skills” among other qualifications for open jobs. […]

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a […]

Your, Um, Filler Words Are, Like, Killing Your Credibility. Here’s How to, Uh, Fix This in 4 Weeks

It doesn’t matter how elegantly your PowerPoint presentation flows, how artfully you can field difficult questions, or how perfectly balanced your mix of statistics and stories is. If you’re filling your delivery with filler words like “um”, “uh”, “like”, “right”, “so” or “you know”, you’re wasting valuable air time, undermining your professional credibility, and giving your listeners multiple opportunities to tune […]