Difficult Person Driving You Nuts? Here Are 3 Strategies to Try If You’ve Tried Everything Else

Working with a difficult person (and, often, more than one) is as expected in the workplace as attending pointless meetings. We’ve all desperately tried to get a colleague tobehave better, like the one who complains every time a change is announced, or who nitpicks at every detail in your presentation, or who completely withdraws when given […]

3 Things That Women Say Yes to that Undermine their Impact at Work

Most of us hope that our colleagues and bosses see us as helpful. Helping in the workplace has been recognized as an important and desirable organizational behavior for decades, from both an interpersonal relationship perspective as well as a business productivity perspective. When we’re helpful, we contribute positively to the social and emotional fabric of the company, as well as to […]

3 Things to Do Immediately After an Argument at Work

Author and business leader Margaret Heffernan once remarked, “For good ideas and true innovation, you need human interaction, conflict, argument, debate.” Nevertheless, many of us would rather not engage in conflict, argument or debate (and maybe even avoid human interaction altogether). We work hard to minimize interpersonal tension, avoid disagreements, and even stay quiet in the face of differences of opinion […]

In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy” […]