The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

Nobody likes giving negative feedback or delivering potentially disappointing news to a direct report. And while many individual contributors know that they actually need negative feedback to get better at their jobs, they typically don’t relish the idea of finding out that they’re falling short of expectations. Nevertheless, negative feedback– when delivered carefully and thoughtfully– can help individuals and teams course correct,…Continue reading The Simple Mistake You’re Making in Delivering Feedback That You Can Fix Today

How to Bring Up the Elephant in the Room Without Losing Your Courage (or Your Job)

A typical work day for most of us is filled with conversations. Managers and direct reports discuss what work needs to be accomplished, by when, and what success should look like. Colleagues talk about the impact that recent changes are having on their roles and their teams. Leaders articulate their vision for the company’s future, and how to…Continue reading How to Bring Up the Elephant in the Room Without Losing Your Courage (or Your Job)

30 Workplace Situations That Lead to Conflict (and What to Do About Them)

Having conflict at work is inevitable. With all of us managing so many competing priorities, negotiating limited resources, and aiming to be both tactical and strategic, it’s amazing that any work gets done at all. And despite the fact that so many situational, organizational, and systemic issues in our companies contribute to our stress, we tend to…Continue reading 30 Workplace Situations That Lead to Conflict (and What to Do About Them)

3 Ways to Be a More Approachable Leader

You’re busy. You’re stressed. You’re overworked and under-resourced. It’s one thing to feel that way. It’s another thing to share those feelings with your colleagues honestly, openly, and without blaming others. Neither of those will likely undermine your impact and credibility as a leader. What will? Acting out on these feelings in a way that makes others reluctant, or even…Continue reading 3 Ways to Be a More Approachable Leader

3 New Ways to Manage Your Time That’ll Give You Hours Back Each Day

I have yet to meet the professional who has declared, “Time management? I’ve got that handled.” (And if that’s you, please send me a DM on Twitter so I can interview you for a future article). Most busy professionals struggle with assessing how much time certain tasks will take, managing multiple priorities, saying no, and many more…Continue reading 3 New Ways to Manage Your Time That’ll Give You Hours Back Each Day

How to Talk to Your Boss About Your Career Goals

People managers wear many hats: delegator, goal-setter, accountability-partner, brainstorming buddy, performance evaluator, obstacle-mover, resource-allocator, and more. (This, of course, is all in addition to their day jobs of actual work.) And there’s one critical role for managers that often doesn’t get addressed: career developer. According to research by Right Management, the global career and talent development expert within ManpowerGroup, only 16…Continue reading How to Talk to Your Boss About Your Career Goals

Saying These 2 Words During a Big Presentation Could Damage Your Credibility

Every presentation is an opportunity to demonstrate your confidence, competence and character.  You have the chance to prove that you understand your audience’s concerns, and show how you can meet their needs. And, when you do it well, you also get to boost your personal and professional credibility. Until you say, “I’m sorry.” Saying, “I’m sorry”…Continue reading Saying These 2 Words During a Big Presentation Could Damage Your Credibility

3 Mistakes Managers Make During One-on-One Meetings

The late, great fashion designer Karl Lagerfeld once remarked, “I don’t do meetings.” And if you were Karl Lagerfeld, you didn’t have to. For the rest of us, however, meetings are a part of getting work done, even if they often feel like an interruption of our real work. No matter what you think of meetings in general, having regular, focused, and productive one-on-one conversations…Continue reading 3 Mistakes Managers Make During One-on-One Meetings

Before You Say That You’re Too Busy, Ask Yourself These 3 Questions

Despite the ubiquity of technological advances, for many of us, time management is more of a problem than ever.  Whether you keep postponing finishing your client presentation because your boss keeps throwing new projects at you, or you can’t schedule your family vacation because you have too many high-priority tasks, getting a handle on getting things done can…Continue reading Before You Say That You’re Too Busy, Ask Yourself These 3 Questions

How to Respond to Someone Who Just Got Bad News at Work (Don’t Say ‘Look on the Bright Side’​)

When you see your friend or colleague at work, you hopefully get a warm smile, a friendly hello, and maybe a little chat about your favorite TV show that was on last night. But at times, as soon as you see him, you know something’s wrong. His shoulders are slumped, his gaze is distracted, and that smile…Continue reading How to Respond to Someone Who Just Got Bad News at Work (Don’t Say ‘Look on the Bright Side’​)