3 Things That Women Say Yes to that Undermine their Impact at Work

Most of us hope that our colleagues and bosses see us as helpful. Helping in the workplace has been recognized as an important and desirable organizational behavior for decades, from both an interpersonal relationship perspective as well as a business productivity perspective. When we’re helpful, we contribute positively to the social and emotional fabric of the company, as well as to […]

3 Things to Do Immediately After an Argument at Work

Author and business leader Margaret Heffernan once remarked, “For good ideas and true innovation, you need human interaction, conflict, argument, debate.” Nevertheless, many of us would rather not engage in conflict, argument or debate (and maybe even avoid human interaction altogether). We work hard to minimize interpersonal tension, avoid disagreements, and even stay quiet in the face of differences of opinion […]

In a Sales Slump? Here’s 1 Simple Mindset Shift to Get You Out of It

When it comes to evaluating success for salespeople, it’s often focused on one thing: the win. Asking for the customer’s business and getting a quick and enthusiastic “yes!” seems, at times, to be the only thing that counts. This mindset, and the aggressive behavior that it drives, comes at a cost. According to HubSpot research, only 17 percent of salespeople consider themselves “pushy” […]

How Anyone Can Tell a Story like J.K. Rowling

Top business schools ranging from Columbia to Wharton teach storytelling as a way to prepare leaders to deliver compelling, persuasive messages that appeal to both heads and hearts. Firms ranging from KMPG to Deloitte now couple candidate recruitment with storytelling, and companies like Nike and Disney include “storytelling skills” among other qualifications for open jobs. […]

10 Workplace Behaviors You’ll Regret (and How to Avoid Them)

Work is hard — which is why it’s called “work.” Every day, we face challenges that range from solving difficult technical problems and making hard choices between competing priorities, to deciding what to delegate and generating new solutions to old problems. And we’re expected to do all of that while staying calm, cool, and collected. For many of us, maintaining a […]

How to Get a Standing Ovation

First let us ask, have you ever actually gotten one? We’ll bet it was a memorable moment in your life if you did. (And we’d love to hear about it.) But we’re thinking that most people have only seen others getting one: actors in a theatrical performance, concert performers, State of the Union address givers […]

Your, Um, Filler Words Are, Like, Killing Your Credibility. Here’s How to, Uh, Fix This in 4 Weeks

It doesn’t matter how elegantly your PowerPoint presentation flows, how artfully you can field difficult questions, or how perfectly balanced your mix of statistics and stories is. If you’re filling your delivery with filler words like “um”, “uh”, “like”, “right”, “so” or “you know”, you’re wasting valuable air time, undermining your professional credibility, and giving your listeners multiple opportunities to tune […]